Shipping costs
Delivery is made by one of our shipping partners (DHL or GLS). Your packages are insured and are shipped in standard delivery time, depending on your national residence. On the day of shipment you will receive a shipping confirmation around 7pm (CET). Vouchers are shipped for free.
All mentioned shipping prices are exclusive of eventual additional product surcharges!
Germany and Europe
Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Italia, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom¹
| Order value | Shipping Costs |
|---|---|
| Up to €100.00 | €5.90 |
| €100.00 and above | Free shipping |
¹ Please note that for deliveries to the United Kingdom a minimum order value of 179 EUR net applies.
Worldwide
All other countries
| Order value | Shipping Costs |
|---|---|
| Up to €100.00 | €25.00 |
| €100.00 to €250.00 | €12.90 |
| €250.00 and above | Free shipping |
Note for delivery to Australia, Brazil, Chile, Japan, New Zealand, Puerto Rico, Singapore, South Africa, Taiwan and USA
For these countries, the shipping service provider charges a crisis surcharge per kilo or part thereof due to the current pandemic situation, which we pass on to our customers. The costs vary depending on the country of delivery and the weight of the selected goods. You can calculate the applicable surcharge for the respective country and goods in the shopping cart using the shipping calculator, or when you log in as a customer and select the corresponding delivery country as the delivery address.
Please also note that some of these shipments, especially to Australia, New Zealand, Japan and additionally Canada, might be shipped by sea freight. We would like to point out that significant transit time delays may occur!
Pick up in store (Peine, Germany)
You can also pick up your ordered items at the store (Kirchvordener Str. 54-56, 31228 Peine, Germany). Pick-up is possible from the next day (Monday - Friday only) between 10 am and 4 pm.
Please select the shipping method „Customer pick up in store (Peine, Germany)“, which is available if Germany was selected as delivery country.